DevOps is more than just automating a pipeline to deliver software quickly. The goal should be to provide value. Then that value needs to reach the people that will use the software.
If the value only reaches the Dev and QA environments but is held up before going to Production, where our end users can utilize it, we are still failing.
It is essential to realize that DevOps is not a product. You cannot buy DevOps and install it. DevOps is not just automation or infrastructure as code. DevOps follows a process enabled by products to deliver value to our end users. We have provided consulting and mentoring services for over ten years in the DevOps space. We can assess your current environment and provide a road map to get things back on track where they may be faltering.
DevOps is a topic that we blog about regularly; check it out Donald on Software (DoS)